1. Find "Reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7090125-f-50a35c23-12ce-4d5f-9648-973e5818495c.png?width=280&height=446)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7090125-f-68c2c56e-1e80-4099-81b6-d78490e0bd4a.png?width=280&height=446)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7090125-f-1817afc6-bfa3-4a30-a498-609314a48ab0.png?width=280&height=446)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7090125-f-215dc28e-b01f-41af-a28e-ddc5398e2d46.png?width=280&height=446)
2. Reset the mobile network settings
Press Reset mobile network settings.
Please note that all saved APN connections, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7090125-f-7443cdbc-c6c8-4691-bced-a375901ff0d9.png?width=280&height=446)
Press Reset settings.
Please note that all saved APN connections, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7090125-f-9fba41ca-0b1e-4c4d-a318-6609e6582cba.png?width=280&height=446)
Press Reset.
Please note that all saved APN connections, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7090125-f-d81dfe77-c0ba-49ee-b7ab-a454d567b19b.png?width=280&height=446)
3. Reset network settings
Press Reset Wi-Fi and Bluetooth settings.
Please note that all saved Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7090125-f-7443cdbc-c6c8-4691-bced-a375901ff0d9.png?width=280&height=446)
Press Reset settings.
Please note that all saved Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7090125-f-8b87ed39-ad74-4566-882a-f9133b352d9d.png?width=280&height=446)
4. Return to the home screen
Press the Home key to return to the home screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7090125-f-7443cdbc-c6c8-4691-bced-a375901ff0d9.png?width=280&height=446)
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