Sony Xperia XZ

Sony Xperia XZ

Android 6.0

I can't receive voice messages on my Sony Xperia XZ Android 6.0

Cause 1 of 1: Incoming calls aren't diverted to your voicemail

To receive voice messages, you need to divert calls you can't answer to your voicemail.

Solution: Divert calls to your voicemail.

Step 1 of 8

Find "Call forwarding"

Slide two fingers downwards starting from the top the screen.

Step 2 of 8

Find "Call forwarding"

Press the settings icon.

Step 3 of 8

Find "Call forwarding"

Press Call.

Step 4 of 8

Find "Call forwarding"

Press Call forwarding.

Step 5 of 8

Divert calls to voicemail

Press Voice.

Step 6 of 8

Divert calls to voicemail

Press the required divert type.

+61414121121
Step 7 of 8

Divert calls to voicemail

Key in +61414121121 and press TURN ON.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Call forwarding"

Slide two fingers downwards starting from the top the screen.
Press the settings icon.
Press Call.
Press Call forwarding.

2 Divert calls to voicemail

Press Voice.
Press the required divert type.
Key in +61414121121 and press TURN ON.
+61414121121

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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