Sony Xperia Z2

Sony Xperia Z2

I can't receive any calls - Sony Xperia Z2

Cause 1 of 3: Missed calls are diverted too fast

Missed calls are diverted to your voicemail (or another number) after a specified number of seconds. If calls are diverted too fast, it can be difficult to answer the call in time.

Solution: Select a longer delay for the call divert.

Step 1 of 10

Find "Call Forwarding"

Slide two fingers down the display starting from the top edge of your phone.
Press Settings.

Step 2 of 10

Find "Call Forwarding"

Press Call settings.

Step 3 of 10

Find "Call Forwarding"

Press Call Forwarding.

Sony Xperia Z2
Step 4 of 10

Select divert type

The current settings are displayed.

Step 5 of 10

Select divert type

Press one of the following options:
Always forward

Step 6 of 10

Select divert type

Forward when busy

Step 7 of 10

Select divert type

Forward when unanswered

Step 8 of 10

Select divert type

Forward when unreachable

Step 9 of 10

Divert calls to voicemail

Key in +61414121121 and press Enable.

Step 10 of 10

Return to the home screen

Press the home icon to return to the home screen.

1 Find "Call Forwarding"

Slide two fingers down the display starting from the top edge of your phone.
Press Settings.
Press Call settings.
Press Call Forwarding.

2 Select divert type

The current settings are displayed.
Sony Xperia Z2
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable

3 Divert calls to voicemail

Key in +61414121121 and press Enable.

4 Return to the home screen

Press the home icon to return to the home screen.

Did this solve the problem?

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