Apple iPhone 6 Plus (iOS8)

Change device


I can't turn on my phone

Your PIN is used to protect your SIM from unauthorised use. If an incorrect PIN is entered, you can't turn on your phone.

Enter the correct PIN.
If you enter a wrong PIN three times in a row, your SIM is blocked and you need to key in your PUK. To obtain the PUK, log on to My Vodafone

Did this solve the problem? Yes No
Back to the topic list

Send us your comments

Your feedback means a lot to us. Please let us know how we could make our Device Guide site even better.

Enter your comments here then click the 'Send' button.

500 characters remaining Send

Email this article to your friend

* Required Information

Your name
Your friend's name
Your friend's email *
Enter your comments
Key in the letters and numbers displayed in the box