I can't send and receive email messages on my Apple iPad Air 2 iPadOS 13.1

Cause 2 of 4: The email message isn't written correctly

To send an email message, it needs to be written and sent correctly.

Solution: See how to write and send an email message.

Step 1 of 14

Open the inbox

Press the email message icon.

Step 2 of 14

Select email account

Press arrow left.

Step 3 of 14

Select email account

Press arrow left.

Step 4 of 14

Select email account

Press the required email account.

Step 5 of 14

Create new email message

Press the new email message icon.

Step 6 of 14

Select recipient

Press the field next to "To:" and key in the first letters of the recipient's name.

Step 7 of 14

Select recipient

Press the required contact.

Step 8 of 14

Enter subject

Press the field next to "Subject:" and key in the required subject.

Step 9 of 14

Write text

Press the text input field and write the text for your email message.

Step 10 of 14

Attach file

Press and hold the text input field until a pop-up menu is displayed.

Step 11 of 14

Attach file

Press Insert Photo or Video and follow the instructions on the screen to attach a picture or a video clip.

Step 12 of 14

Attach file

Press Add Doument and follow the instructions on the screen to attach a document.

Step 13 of 14

Send the email message

Press the send icon when you've finished your email message.

Step 14 of 14

Return to the home screen

Press the Home key to return to the home screen.

1 Open the inbox

Press the email message icon.

2 Select email account

Press arrow left.
Press arrow left.
Press the required email account.

3 Create new email message

Press the new email message icon.

4 Select recipient

Press the field next to "To:" and key in the first letters of the recipient's name.
Press the required contact.

5 Enter subject

Press the field next to "Subject:" and key in the required subject.

6 Write text

Press the text input field and write the text for your email message.

7 Attach file

Press and hold the text input field until a pop-up menu is displayed.
Press Insert Photo or Video and follow the instructions on the screen to attach a picture or a video clip.
Press Add Doument and follow the instructions on the screen to attach a document.

8 Send the email message

Press the send icon when you've finished your email message.

9 Return to the home screen

Press the Home key to return to the home screen.

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