I can't send and receive email messages on my Apple iPad Air 2 iPadOS 14.2

Cause 2 of 4: The email message isn't written correctly

To send an email message, it needs to be written and sent correctly.

Solution: See how to write and send an email message.

Step 1 of 15

Open the inbox

Press the email message icon.

Step 2 of 15

Select email account

Press arrow left.

Step 3 of 15

Select email account

Press arrow left.

Step 4 of 15

Select email account

Press the required email account.

Step 5 of 15

Select email account

Press the screen.

Step 6 of 15

Create new email message

Press the new email message icon.

Step 7 of 15

Select recipient

Press To: and key in the first letters of the recipient's name.

Step 8 of 15

Select recipient

Press the required contact.

Step 9 of 15

Enter subject

Press Subject: and key in the required subject.

Step 10 of 15

Write text

Press the text input field and write the text for your email message.

Step 11 of 15

Attach file

Press and hold the text input field until a pop-up menu is displayed.

Step 12 of 15

Attach file

Press Insert Photo or Video and follow the instructions on the screen to attach a picture or a video clip.

Step 13 of 15

Attach file

Press Add Document and follow the instructions on the screen to attach a document.

Step 14 of 15

Send the email message

Press the send icon when you've finished your email message.

Step 15 of 15

Return to the home screen

Press the Home key to return to the home screen.

1 Open the inbox

Press the email message icon.

2 Select email account

Press arrow left.
Press arrow left.
Press the required email account.
Press the screen.

3 Create new email message

Press the new email message icon.

4 Select recipient

Press To: and key in the first letters of the recipient's name.
Press the required contact.

5 Enter subject

Press Subject: and key in the required subject.

6 Write text

Press the text input field and write the text for your email message.

7 Attach file

Press and hold the text input field until a pop-up menu is displayed.
Press Insert Photo or Video and follow the instructions on the screen to attach a picture or a video clip.
Press Add Document and follow the instructions on the screen to attach a document.

8 Send the email message

Press the send icon when you've finished your email message.

9 Return to the home screen

Press the Home key to return to the home screen.

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