1. Find "Erase all data (factory reset)"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-468fd102-21df-4f18-a600-788162732527.png?width=198&height=406)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-700c8c87-d969-4b06-a0d1-a747825d2ac2.png?width=198&height=406)
Press System.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-e22f6c79-0f70-490b-bce4-83b82444f40a.png?width=198&height=406)
Press Advanced.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-2ac12cf4-07f8-4fb7-a1b2-646ffca42303.png?width=198&height=406)
Press Reset options.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-e67fccde-38ad-46e4-bbc1-56845e467fc5.png?width=198&height=406)
Press Erase all data (factory reset).
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-44ce418f-72f1-4140-87b6-f8ebc76d5f29.png?width=198&height=406)
2. Restore factory default settings
Press Delete all data.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-4df5f13e-9936-493c-b031-3eb166c7a551.png?width=198&height=406)
Press Delete all data. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-9af5658c-c77c-4084-8b23-bcec800ab2ae.png?width=198&height=406)
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![](/Content/images/design_assets/vf-fb-logo.png)