1. Find "Factory data reset"
Slide your finger downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-c752ad55-c9d4-48f0-9468-b3a4adab67f3.png?width=208&height=426)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-91f6e27f-19e2-4f0b-83f1-a1452941378e.png?width=208&height=426)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-fe81e4bd-bc7a-467c-a43b-daedbb7bf1ef.png?width=208&height=426)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-067c4485-efd8-4e3f-bfd7-3c94be6f05d1.png?width=208&height=426)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-3bc5362c-7dcb-4ea7-abf6-d38d58802ce6.png?width=208&height=426)
2. Restore factory default settings
Press RESET.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-940149b0-ddfe-4ee7-bfc7-d5d131881149.png?width=208&height=426)
Press DELETE ALL. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-318a076d-e8c7-42a1-97b7-8fa41fb70340.png?width=208&height=426)
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![](/Content/images/design_assets/vf-fb-logo.png)