1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7281123-f-0fdeb35d-6591-441d-919b-0d9e8f686c73.png?width=378&height=456)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7281123-f-1debf088-522a-4ef8-a802-3c808ac7a527.png?width=378&height=456)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7281123-f-ddf386a4-d7b0-41a9-b170-33ec50e8e3f1.png?width=378&height=456)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7281123-f-7f6b7d2e-bd80-413a-be5f-be1133f73bb4.png?width=378&height=456)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7281123-f-3460ee08-2cf1-4dff-812c-443b9cf82560.png?width=378&height=456)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7281123-f-d6916b30-2520-4054-92d5-3305ad17d26a.png?width=378&height=456)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7281123-f-011db4cb-c438-4c6f-a944-007cdd2620ef.png?width=378&height=456)
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![](/Content/images/design_assets/vf-fb-logo.png)